Mani Bhadra BV - Phoenix Import

FAQs & Contact

During the holiday season, we will be closed from December 25th to January 2nd. Any orders placed during this period will be sent out as of from January 2nd 2018 on, in the usual way. Any orders placed before December 19th, we will try to send by December 22nd, however without guarantee but endeavouring to do our best. Happy holidays!

Who can buy from Mani Bhadra B.V. - Phoenix Import?

All companies, therapists and centers with a valid Chamber of Commerce license number can buy from us.

Click "Request login" and enter your details (company, person(s) in charge, etc.). Your company profile will always be handled confidentially, and will never be passed on to third parties. If you have just started your business, you need to show some credentials, before we will grant you access to our webshop.

For info, the structure of the VAT numbers must be as following:
Germany DE + 9 numeric characters
Austria AT + 9 numeric and alphanumeric characters
Belgium BE + 10 numeric characters
Denmark DK + 8 numeric characters
Spain ES + 9 characters
Finland FI + 8 numeric characters
France FR + 2 figures (informatic key) + N° SIREN (9 figures)
United-Kingdom GB + 9 numeric characters
Greece EL + 9 numeric characters
Irlande IE + 8 numeric and alphabetic characters
Italy IT + 11 numeric characters
Luxembourg LU + 8 numeric characters
Netherlands NL + 12 alphanumeric characters, one of them a letter
Portugal PT + 9 numeric characters
Sweden SE + 12 numeric characters

Prices are visible after logging in

Products on our website are always be visible, but without pricing.
As soon as you log in product prices will appear.

Price lists / Product info (only available when logged in)

At the top of every category list, you can download price lists in PDF format, in alphabetical order or in ordered by productnumbers.
Click here for an overview of all available price lists and product information.

Visiting showroom

Customers who would like to pick out their own singing bowls are welcome to make an appointment on Thursdays and Fridays from 08:30 until 15:30 o'clock. Due to the bustle this will only be possible on Fridays in the months of November and December. 
 

Customer

Privacy & Cookies

Click here to read details concerning your privacy and cookies.

Copyright images

You are allowed to use our website images or pictures without our consent. 

All about ordering

Minimum order

The minimum order is € 100 (excluding VAT and shipping costs).
Shipping cost & information: https://www.phoeniximport.com/Shipping-costs-information,en,info,9.html

Order in time

Please allow for 2 to 3 working days delivery within the Benelux countries and to Germany. During the months of October/November/December, this will extend to 3 to 4 working days, for this area.

Order online

We use an automated ordering and voucher system.
A credit for possible breakage or shortage of delivery will automatically be processed in your next online order. Because of this, you will have full access to your ordering history: very handy for you, also to know immediately if a product is available or not.
Ordering by fax or email is not recommended; this way you will not have this overview of what's in stock, and the processing of your order will take longer as well.

Saving items in your basket

Any items placed in your basket are saved and restored when you next log in.

Quick order(ing)

At the top of each category of products, there is a "Quick order" button; this comes in handy when you need to order a lot.

Discounts

Bulk discounts are displayed already as much as possible on our website.
%: This symbol indicates there are bulk discounts available for the product.
Click here for the contact form if you need to know about discounts for larger numbers.

Can I still add something extra to my order?

We wil try our best, but cannot offer any guarantees. As soon as your order has been packed, nothing can be altered anymore.
Please send us an email - or phone us, please mention your running ordernumber.

Temporarily out of stock / Back orders / Supply warning gadget

This indicates that a product is temporarily out of stock; products cannot be back-ordered.
Click on the small envelope when a product is out of stock; you will automatically receive an message as soon as the product is in stock again.

How can a product be in stock on the website, but out of stock after I ordered it?

There may occasionally be discrepancies in our stock control.

Picking up orders from our warehouse

Posible from Monday to Friday, except for national holidays and other days we are closed occasionally.
Please mention in your order under "Remarks"if you are planning to pick up your order at our warehouse.
You need to place your order at least 3 full working days in advance.

Payment options

Payment options are: Sofort Banking, Visa card, Mastercard and PayPal.

Vouchers

A credit will be added automatically to your client profile by way of a voucher. With your next order, this credit will automatically be deducted.

Contact

Please use the following form if you need to get in touch with us for general questions.
Most of the time, you will receive our reply within 2 working days, if the form has been filled in correctly.
Click here to open the contact form.

Yogi & Yogini

Our Trademarks

Products for
Yogis & Yoginis

Designed with love

For men and women

For body and mind

For Joy and Happiness!

Our Trademarks

Meditation

Healthy Lifestyle

Water purifying gem stick Self Determination

ST34

Dimensions: 24 cm

Is discontinued / end-of-life!

More healthy lifestyle

Yogatools

Yoga Props - block

2127

Dimensions: 22.7×15×10 cm

More yogatools

corporate social responsibility 

Mani Bhadra B.V. - Phoenix Import: Importer and wholesaler

HELLO

Mani Bhadra B.V. - Phoenix Import is a forward-thinking company!  
We embed sustainability into the core of our business operations to create shared value for business and society. 
We are proud to be a socially responsible cooperation. To our customers and those of you looking for products that contribute to vitality, joy, peace and spiritual development, we would like to say: you can enjoy doing business with us and know that we care for both our producers and their workers, for our products, for our customers and for the world. We delight in serving you in the best way we can.

From our team, from our heart.

Who can buy from us?

Mani Bhadra B.V. – Phoenix Import is a Business-to-Business (B2B) wholesaler. We deliver to resellers, wholesalers, yoga studios, meditation centres, conference centres, (sound) therapists, etc., both in  Europe and overseas.


Links for rapid access to:

> Contact form
> Reports on delivery form
>
 FAQ

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