Orders during the holiday season
November and December are busy months due to holiday shopping, with increased delivery times. We will continue to endeavour to make every effort to run things smoothly and ask for your kind cooperation:

• On average, we expect 1-3 working days extra delivery time in Nov and Dec 2023.
• Though without guarantee, we will do our utmost to ship orders placed before 18 December no later than the 22nd of December 2023.
• Please place your order as early as possible; do not expect extra fast delivery (urgent).
• Between Christmas and New Year, our company will be closed. Orders, customer service queries and complaints received between the 23rd of December 2023 and the 1st of January 2024 will be processed from the 2nd of January 2024.

Thanking you in anticipation for your understanding and cooperation, we take this opportunity to wish you a happy holiday season.
Phoenix Import Team