Good news! On April 22 at 11:00 AM our new, faster and more stable website will go live. During the transition, the website may be temporarily less accessible. Please also note that existing shopping carts will expire.
Do you already have items in your shopping cart or would you like to place an order? Please complete your order by Wednesday before 11:00 AM.
On Tuesday April 21, you can still submit complaints here. If possible, we kindly recommend waiting until our new website goes live on Wednesday April 22. This ensures your complaint is clearly stored and the history can be easily viewed later. Complaints submitted before the launch may be handled by email, as the current website will no longer be available afterwards.
Every Phoenix Import gift is a wish for happiness