This website uses functional and analytical cookies
Download as PDF file
Article 1 - In general
All our offers, price lists and other publications are not binding, unless the contrary have been emphatically provided in writing. These terms are part of every contract or agreement by us with a buyer, and these are applicable to all completed orders under such agreement. No stipulations, conditions or whatever usage of buyers are part of the agreements made with us, and such stipulations, conditions or usage do not bind us in any way as such, unless we accepted these explicitly and in writing. In case of contrariety of these conditions with those of a buyer, our conditions prevail, unless we have confirmed to the buyer in writing that his conditions will prevail.
Article 2 - Prices
Our sales and deliveries are at current fixed prices. All mentioned prices hold, unless otherwise has been agreed in writing, excluding sales tax and ex works (from the warehouse in Dalfsen). For packing materials, like cases, crates, containers, pallets and such which are not meant for use only once, a deposit may be charged. When returned, providing the described packing material is still in good condition, the charged deposit will be credited or settled. All rises in prices, caused by changes in exchange rates, upward thrust by ancillary suppliers, administrative measures by the government, or by any cause out of our hands, can be charged by us to the buyer. We reserve the right to apply additional charges on our invoices, on account of credit control.
Article 3 - Payments
Net payment of our invoices need to be paid within 14 days. In case of late payments we are entitled to charge interest on top of the amount of the invoice, or on our eventually unpaid account, of 1.5% per month, while part of a month will be considered as a whole month, with a minimum of € 5,00 monthly. Should a buyer after dun still fail to pay, or should before or during delivery of the goods a doubt arise about the solvency of the buyer, we will maintain the right to demand extra warrants, and suspend further deliveries, until in our opinion sufficient warrants have been given. If and such is only subject to our judgment no such warrants are provided, we are entitled to hold further orders or agreements, and/or consider these to be dissolved, without prejudice to our compensation claims. Delay in eventual further deliveries and/or results of above-mentioned actions will be completely charged to the buyer at his risk. In default of payment by the buyer the judicial as well as non-judicial cost will be charged to buyer. The non-judicial cost will amount to 15% of the original amount(s) plus interest, excluding sales tax, with a minimum of € 50,00 excluding sales tax. If we feel it necessary to file buyers petition in bankruptcy, he will be charged with the cost of such a petition as well. We maintain the right, when the term of payment has been exceeded, to fill future orders only on terms of cash on delivery. In case of dispute, EC law will prevail in court.
Article 4 - Ownership
Apart from the risk of a buyer, considering delivered goods, we maintain our right of ownership of such goods, until purchase money and interests and extra costs, if any, has/have been paid by the buyer. The same applies if a purchase/invoice amount has been booked in a current account or a credit balance. In such case our right of ownership will be secured in regard of our claims to the balance, contingently added with interest and costs.
Article 5 - Force majeure
In case of force majeure, meaning a circumstance which is out of our control, nor is within reasonable control, and subsequently makes it impossible to deliver any ordered or purchased goods, we will be released from our obligations considering the agreement(s) made with the buyer. In such case buyer cannot demand any compensation of damages from us whatsoever. In case of temporary force majeure, we maintain the right to extend time of delivery on the expected delay of the temporary suspended delivery because of force majeure. In such case we will inform the buyer about the delay because of a force majeure in writing or by phone. We are not legally bound to buyers and therefore further reserve the right to cancel any orders at any time.
Article 6 - Delivey times
All times of delivery are indicated approximately, and are valid only when all details about the delivery will be known. Delivery of an order by us may be carried out in part, depending on readiness or availability of goods. In such case the invoices sent by us together with those separate deliveries are to be paid by the buyer as stated in article 3. Times of delivery will be kept as much as possible, but a buyer will not have the right of refusal of goods, refusal of payment of the purchased amount or compensation, when these times are being exceeded. All reclamations concerning the delivered goods are to be submitted within 2 days after receipt of the goods. After this period no such reclamations will be accepted. Goods delivered by us may only be returned after our explicit approval. Returned goods will only be accepted at our door when shipped post-paid. Any reclamation does not suspend the obligation of payment.
Article 7 - On call
If a buyer wishes purchased goods to be delivered at buyers request, this does not relieve him from his obligation of payment before due date, and invoices will have to be paid accordingly. Goods not yet delivered, waiting at buyers request, will be held in our storehouses on the buyers account and risk, unless otherwise has been agreed in writing.
Article 8 - Guarantee
We guarantee the good quality of our products. If, and as far as, guaranteed, this guarantee will consist of the guarantee given by the supplier of the product. We do not give any other guarantees than what is legally stipulated. If for whatever reason we are liable for (product) damage, a buyer will at best have the right to a legal damage compensation. We are never liable for indirect or follow-up damages, nor loss of sales and/or loss of product.
Article 9 - Consignment
If we deliver ordered goods to a client on approval, or in consignation, this client will be held completely responsible for such delivered goods, even when exposing or exhibiting those goods. Any depreciation because of damaging or otherwise to goods delivered on approval or in consignation will be charged to clients account.
Article 10 - Applicable law
Only and exclusively the Dutch right is applicable to all our offers, bargains and agreements. All disputes between us and buyers will exclusively be judged by the Civil Judge of the Netherlands. These terms have been registered at the Chamber of Commerce at Zwolle, the Netherlands.
Article 11 - Use of products
With regard to all statements in this catalogue which claim certain effects that may result from use of the products advertised, we hereby expressly indicate that these statements or claims of effects are in no way scientifically based; rather, these statements and claims should be understood simply as hints or suggestions for the usage of these products in their traditional sense.
Article 12 - Privacy
As mentioned in our privacy and ‘cookies’ statement, we process personal data. The General Data Protection Regulation (GDPR, installed EU law as of May 25th 2018) provides more and better privacy legislation, as mentioned below.
Right to inspection
As a customer under European law, you have the right to inspect your personal data. You can ask us at any time to inspect the data we have of you. We then have to tell you:
- What personal data we use;
- What the exact content of that data is;
- For what purpose it is used;
- To whom we (possibly) provide your data;
- What the origin of the data is.
You only have the right to inspect your own personal data. A request for inspection is best done in writing or via e-mail. As an organisation, we are obliged to respond to your request for perusal within 4 weeks in writing or by e-mail.
When you enter a request to view your personal data, we will verify who you are by asking a few questions or by asking to see your identity card. We can then give a complete overview of the personal data we possess of you. In this overview we will mention for what purpose we use the data, what kind of data we use for that purpose, which organisations receive the data and how we have obtained that data. It is also possible that we give you copies or print outs of the pieces of information referring to you. In exceptional cases, we can ask you to come personally and view the details in our office.
Right to rectification and amendment
You have the right to have any incorrect personal data changed, or to amend your personal details. We are responsible for ensuring that the personal data we process are accurate. We will update this data when necessary. Also, we will inform third parties that your details have been modified or amended when this is needed.
If you want to correct your data, you must indicate which changes you wish to be made. It is best to ask for a correction in writing, by letter or e-mail. We, as an organisation, are obliged to respond to your request for correction in writing or by e-mail within 4 weeks. If we elect to correct your data, this must be done as soon as possible. When needed, we will also inform other organisations of the changes. Before we take your correction request into consideration, we will check whether you are actually the person you say you are.
Right to forgetfulness
The General Data Protection Regulation also provides in the so-called right to forgetfulness. This right means that an organisation is obliged to erase someone's personal data in a number of cases, when this is requested. The right to forgetfulness applies to the following situations:
- Data are no longer necessary;
- Withdrawal of consent;
- Unlawful processing;
- Lawful retention period has ended.
If you request us to delete your data on the basis of any of the above rights, we will have to do this immediately, but at the latest within one month. If necessary, we will inform third parties that your data have been deleted and that they must do the same. We will also delete your data from digital backup files. Again, we will always check whether you are actually the person you say you are.
Right to data portability
The right to data portability is the right to transfer personal data. This is a new right that you have in addition to the existing privacy rights. You can use this right when you decide not to be a customer with us anymore and/or start using the services of another organisation.
The data covered by this right consists of digital data only. Paper files are therefore not covered within this law. It concerns digital personal data that we, as an organisation, process with your consent and/or to execute our agreement(s) with you.
We have to provide the data in a form that makes it easy for you to reuse the data and pass it on to another organisation. We are therefore legally obliged to provide the data in a structured, commonly used and machine-readable format. When requested, we will make this personal data available as quickly as possible, but in any case, within one month.
We do not bear any responsibility for what you do with this personal data after we have provided it to you, nor for the processing of your data by another organisation. Of course, we will transfer this data safely so no data leaks will occur.
This right does not automatically mean that we (have to) destroy your data after the transfer. As long as you are a customer with us, we must continue to process your personal data for the necessary and justified purposes of our organisation.
Right to limit processing
In certain situations, there is the right to limit the use of data. This applies in the following situations:
• Data may be incorrect
Did you indicate to us that we use incorrect personal data? We then may not use this data until we have checked whether the data is correct or not.
• The processing is unlawful
When we are no longer allowed to process certain personal data, but you do not want us to delete the data. For example, because you want to be able to retrieve the data later.
• Data is no longer needed
We no longer need the personal data for the purpose we collected them. But you still need the personal data for a legal claim. For example, a legal procedure in which you are involved.
• The person concerned objects
Do you object to the processing of your personal data? We then must stop processing this data, unless we submit compelling legitimate reasons that outweigh your personal interests, rights and freedoms. As long as it is not clear whether our legal argument outweigh yours, we are not allowed to process the data.
When your personal data are provided to third parties, we will inform them that we have limited the data use and request them to do the same.
Right of objection
You have the right to object to the processing of your personal data. We process your personal data on the grounds of legitimate interest (performing a regular business activity). When you object, we are obliged to stop processing your personal data.
Promise of Salvation
For legal reasons, please mark the following notice:
Any information and services on the Internet pages of Phoenix-import do not in any way intend to give the impression of making a promise of salvation. Just as little can be implied that relief or improvement of a state of illness is guaranteed or is promised as a result of the application of a product.
We also explicitly point out that the content of the pages is intended solely for information purposes. The information does not in any way substitute any professional consultation or treatment by an approved doctor or a qualified natural health professional.
We can assume no liability for any claims that may arise out of this internet publication.
Phoenix Import, Mani Bhadra BV, hereafter named Mani Bhadra, hereby grants you access to all domain names of Mani Bhadra and hereby publishes texts, images and other materials that are delivered by Mani Bhadra and third parties. With this, Mani Bhadra retains its right to adapt any contents or to remove parts, without the need to inform third parties about such changes.
The information on the Website is meant to be noncommittal and not as a concrete offer to close a transaction. Such transactions will only be finalised by way of acceptance of an offer indicated as such by Mani Bhadra.
The materials offered on the Website are being promoted without any kind of guarantee or claims to be right. These materials may be changed without the need to inform third parties by Mani Bhadra.
Specifically, all prices on the Website are conditional, including typing or programming errors. As a consequence of any such errors, no liability can be accepted. No agreement will be made based on such errors.
Indications pertaining to any effects of the use of any given products will always be the responsibility of the manufacturer, unless otherwise mentioned.
All rights of intellectual ownership concerning these materials are with Mani Bhadra. The contents of the Website are at your disposal under the Creative-Commons license Attribution-NonCommercial 3.0, unless otherwise indicated with specific materials.
Our General terms and conditions may be updated from time to time.
Dalfsen, April 16, 2018
Mani Bhadra BV - Phoenix Import
De Vesting 14
7722 GA Dalfsen
Mani Bhadra BV - Phoenix Import supplies exclusively to companies and does not sell to private individuals.
Viewing prices and placing an order is possible following registration/login.
Powered by Utilize Business Solutions BV